Terms & Conditions

THE COMPANY

Mog and Marley (hereafter, "Rubicon Crossings Enterprises Inc.") is a Filipino company, with company tin no. 009-904-306-000, registered in the Bureau of Internal Revenue and Securities and Exchange Commission of Philippines located at 8004 EDSA cor. Connecticut Ave. Wack-Wack Greenhills, Mandaluyong City, Philippines.

To contact Mog and Marley customer services you should access the contact section of the E-Commerce site and follow the instructions. The contact numbers are (02) 907-6103 or 0917-707-9764 and the email address is info@mogandmarley.com.

1.- PURPOSE AND GENERAL CONSIDERATIONS

1.1.- Mog and Marley is the owner of the website www.mogandmarley.com
which is a web platform through which products are sold.

1.2.- The General Terms and Conditions described below regulates the
conditions of use and access to the E-Commerce Site by all visitor and the buying of products offered by Mog and Marley on the E-Commerce Site.

1.3.- Mog and Marley operates and delivers throughout the Philippine territory
covering the entire Metro Manila and other nearby provinces via shipping.

2.- ACCEPTANCE, MODIFICATION AND DURATION OF THE GENERAL
CONDITIONS

2.1.- The use and access of the E-Commerce Site by the User constitutes
acceptance of these General Conditions. In addition, to be able to purchase any
of the Products offered by Mog and Marley, it is compulsory for Users to
complete a form with the identification details. If the User has any doubt
regarding the General Conditions, they can contact the Company using the
Identification details mentioned in the General Conditions.

2.2.- General Terms and Conditions can be modified by Mog and Marley at any
time.

3.- OBLIGATIONS OF MOG AND MARLEY AND OF THE CUSTOMER/USER

3.1.- Mog and Marley agrees to make available all of the necessary information
to the Customer and/or User regarding the Products it offers as well as the orders which have been formalized. Mog and Marley accepts no responsibility
for the temporary non-compliance of these General Conditions in the event of
force majeure and in the event of a customer fault or an unforeseen event
attributable to a third party.

3.2.- The Customer agrees to complete the order forms, and any other forms
necessary, truthfully and according to the instructions provided. The Customer
also agrees to pay the price of the Product with the applicable taxes and delivery
costs, always in accordance with the Final Statement of Account from Mog and
Marley.

3.3.- We recommend you review the information relating to the purchased
Products. Mog and Marley accept no responsibility for the consequences and
damages caused by the loss of the information caused by the Customer while
accessing the site.

3.4.- Mog and Marley accepts no responsibility for the consequences and
damages that may result from the improper use of Products sold through the E-
Commerce Site.

4.- PRODUCT INFORMATION AND DESCRIPTION.

4.1.- Mog and Marley has a detailed description of the Products included on the E-Commerce Site under the technical descriptions originating from distributors, manufacturers and suppliers in general. It also includes other information such as brand names, photographs or illustrations that, and therefore, Mog and Marley accepts no responsibility for any errors that may be derived from this.

4.2.- The Site also contain a detailed information of the products, including their number of units available, price, and other further information about it.

5.- PLACING AN ORDER.

5.1.- By completing and submitting an electronic order form, you are making an offer to purchase goods in which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

5.2.- After you have placed your order, you will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order.

5.3.- We do not have to accept your order, and for example, we will not accept your order if:We do not have the products in stock

  • Your payment is not authorized
  • There is an error on our website regarding the price or other details of the products
  • You have canceled your order

5.4.- We reserve the right to refuse any order.

6.- CANCELLATION, RETURNS AND REPLACEMENTS.

Cancellations are accepted as long as the orders are not yet processed. Returns and Replacements will not be accepted. Kindly review your orders before finalizing at the site and check the items before signing acknowledgement form.

7.- AVAILABILITY

Products are subject to availability. In case that the Products are not in stock the customers will be informed.

8.- PRICES

8.1.- The prices of the Products indicated on the E-Commerce Site including all necessary VAT and TAXES, excluding delivery costs.

8.2.- Delivery charge will incur in case the customer fails to meet the MOQ
required. The total cost including delivery charge, which will be shown to the
Customer before finalizing of order.

9.- PRODUCT PAYMENT

9.1.- Mog and Marley offers Three payment methods to Customers:

  • Dragon Pay / Paypal
  • COD
  • Bank Deposit

9.2.-After finalizing the orders and receiving proper authentication from the
banks, the Customer will receive and online Billing Statement or
Acknowledgement receipt together with delivery information.

10.- SHIPPING FEE

Customers will be responsible for their own shipping costs per orders. Please send us a message or call to know the Flat Rates.

11.- PRODUCT DELIVERY

11.1.- Mog and Marley will deliver the Products at the delivery address provided
by the Customer, which must be within the limits of the Territory.

11.2.- The date of delivery will be indicated on the Acknowledgement Receipt.

11.3.- The Customer agrees that he/she or another designated person will be at
the address indicated to receive the order. In the event of not being present on
the first occasion, the Mog and Marley will arrange a re schedule of delivery with
certain amount of fees to be borne by the Customer.

12.- PRODUCT GUARANTEE

12.1.- All of the Products offered by Mog and Marley are guaranteed to be in
good condition. If any of the Products contains a manufacturing defect, we agree
to replace them with a new one In this case, all of the Product return costs and
sending of the new Product or the same product are borne by Mog and Marley.

12.2.- Upon delivery make sure to check the item, once the Customer received
the item and signed the Delivery Receipt, the Customer acknowledges that the
products are in good condition.

12.3.- The customer must inform Mog and Marley immediately with regards the
products defects.

12.4.- The guarantee does not include products damaged due to improper
storing, tearing of packaging etc.